Shipping & Return Policy for Vanity Men (www.vanity-men.com):
- Shipping Locations: Vanity Men exclusively ships its products within Nepal. International shipping services are not currently offered.
- Shipping Times:
- We promptly process and dispatch orders within 1-2 business days upon confirmation of payment.
- Delivery durations may fluctuate based on your specific location within Nepal. Typically, orders are expected to arrive within 2-7 business days.
- Shipping Fees:
- Vanity Men offers flat shipping fees of Rs 100 within Kathmandu Valley (Bagmati Zone) and flat Rs 200 for the regions outside Kathmandu Valley.
- Order Tracking:
- You can track your order through our website or contact our sales team regarding any up-to-date confirmation about the shipping.
- Delivery Partners:
- We have established partnerships with reputable local courier services to ensure the dependable and timely delivery of your products.
- Addressing Delivery Issues:
- Should any complications arise concerning the delivery of your order, please do not hesitate to contact our customer support team from our contact page.
Refund Policy for Vanity Men (www.vanity-men.com):
- Returns and Exchanges:
- Vanity Men accepts returns or exchanges for products that arrive in a damaged or defective condition.
- To initiate a return or exchange, kindly contact our customer support team within 3 days from the date of receiving your order.
- Refund Eligibility:
- To qualify for a refund or exchange, the product must remain unused and in its original packaging.
- Documentation of the purchase, such as an order number or receipt, will be necessary for all return or exchange requests.
- Refund Process:
- Following receipt and inspection of your returned item, an email notification will be sent to you confirming the approval or rejection of your refund.
- If approved, we will process your refund, and the credited amount will be returned to your original method of payment within 7 days after we receive the product.
- Return Shipping:
- Vanity Men takes responsibility for covering the return shipping costs associated with damaged or defective items. You will be provided with detailed instructions by our customer support team for returning the product.
- Non-Refundable Items:
- Please be aware that we do not entertain refund requests for products that have been utilized or are not preserved in their original condition and packaging.
- Contact Us:
- Should you have any inquiries or concerns concerning our shipping and refund policies, please do not hesitate to reach out to our customer support team from our contact page.
Please take note that the aforementioned policies are subject to modification. We recommend reviewing our website for the most current information regarding shipping and refund policies.
Last Updated: September 25, 2023
